Where are your products made?
Our Build a Tradition line is made in the Philippines and China. Our Nostalgia For Nicholas line is made in the U.S.A.
Who designs your products?
Our products are designed in house by Bethany Lowe and a team of designers.
When should I place my order?
Orders should be placed as early as January for Halloween and Christmas to make sure you receive the items that you want before they sellout. You should order spring items as early as August of the previous year.
Where do you ship from?
We ship from our warehouse in Illinois.
How much are shipping costs?
The average shipping cost is approximately 15%. Usually, the larger your order, the lower your shipping percentage.
What is your minimum order?
A minim opening order is $250. We recommend reorders to be $150.
Which carrier do you use to ship orders?
We use FedEx.
Do you offer Christmas dating?
We do not offer dating, but we can set up terms.
Do you drop ship?
We do drop ship! Email us for more information.
Where can I buy your products?
To buy our products as a wholesale customer visit us online, email us, fax, or call. To buy our products retail, use our store locator to find stores closest to you.
Can I get net terms?
Yes! Email us for more information.
I can't log in to my account.
Email us at [email protected], and we're happy to walk you through logging in!