Where are your products made?
Our Build a Tradition line is made in the Philippines and China. Our Nostalgia For Nicholas line is made in the U.S.A.
Who designs your products?
Our products are designed in house by Bethany Lowe and a team of designers.
When should I place my order?
Orders should be placed as early as January for Halloween and Christmas to make sure you receive the items that you want before they sellout. You should order spring items as early as August of the previous year.
Where do you ship from?
We ship from Maryland.
Which carrier do you use to ship orders?
We use FedEx.
How much are shipping costs?
The average shipping cost is approximately 15%. Usually, the larger your order, the lower your shipping percentage.
What is your minimum order?
A minimum opening order is $500. Minimum re-order amount is $250.
Do you ship internationally?
Yes, minimum order amount is $7,500. All international customers must have their own Freight Fowarder or UPS/Fed Ex/DHL account for shipping charges. No shipping estimates can be given. If items are packed and the order is cancelled due to high shipping costs, a 15% re-stocking fee will be charged.
When will my order ship?
To ship by a specific date, simply place a ship date on your order. If no ship date is selected, items will ship as available.
Do you offer dating?
We do not offer dating, but we can set up terms.
Can I get net terms?
Yes! Email us for more information.
Do you drop ship?
We do drop ship! Email us for more information.
Where can I buy your products?
To buy our products as a wholesale customer visit us online, email us, fax, or call. To buy our products retail, use our store locator to find stores closest to you.
I can't log in to my account.
Email us at [email protected], and we're happy to walk you through logging in!