You spoke, and we listened... As we move into 2022, we are focused on what we learned in 2021 and how we can provide better service to you, our customer. Due to continued supply chain issues, instead of pre-selling our NEW Collections in January (with no guaranteed arrival dates to our warehouse), we are asking you to wait until further notice to place orders with new items. We recognize that we are introducing a new way of buying, and are hopeful that with your help we will prevent the confusion and challenges of 2021.
While you wait to place your orders for NEW product, we encourage you to order and ship IN STOCK items NOW. In Stock items are currently the only products you can purchase on our website. We will update the site as product arrives to our warehouse.
We acknowledge that we are still living in uncertain times as it relates to the global shipping crisis and labor shortages, and we can currently only promise delivery on items we have in stock.
As product arrives to our warehouse, we will release it for sale with plenty of lead time and notifications for you to place your orders. All communication will be sent via e-blasts, emails and postings on our website, Facebook and Instagram.
All of our NEW 2022 items have been ordered and are in production at this time. We are waiting for confirmed arrival dates before we release these products for purchase. Items could sell out quickly once they are released, so please be sure to sign up on our Mailing List to stay up to date!
We know we are asking you to embrace a new way of purchasing and appreciate your patience as we navigate these new procedures together. We are committed to keeping you informed through open communication along the way. Based on the feedback we received from you, we are hopeful these changes will allow us to keep our promises to you and your customers this year.
Thank you for your partnership!
The Bethany Lowe Team